Frequently Asked Questions

How do I choose the right size?

Every product page has a size guide with body measurements. Measure your bust, waist and hips, and compare them with the chart for that style. Fit and flare, wrap and bodycon dresses follow the body more closely, so check the waist measurement carefully. A-line, gathered and tiered styles are cut to sit loosely, so if you are between two sizes, the larger one is usually the safer choice. Still unsure? Send us your height and your usual size through our contact page, and we will suggest a fit.

How long does delivery take, and what does it cost?

Orders are usually delivered within 5 to 7 working days after dispatch, depending on your location. Shipping is free on orders above Rs. 1,299, and a shipping charge of Rs. 99 applies to orders below that amount. You will receive a confirmation email when your order is placed. For full details, read our Shipping and Delivery Policy.

What collections does Fuchsia Women offer, and what makes them different?

Fuchsia Women offers dresses, co-ord sets, tops, kurtas, trousers, skirts, shorts, shirts, jackets and night wear, so you can build a complete wardrobe in one place. What sets us apart is our experience. We have been designing and making clothing in Jaipur since 2007, and that experience shapes the fit, the finish and the comfort of every piece. Our collections are made for everyday life, from work and travel to celebrations, at prices that stay friendly. Read more on our About Us page.

Which payment methods do you accept?

We accept UPI, debit cards, credit cards, net banking and wallets. All online payments are processed through a secure payment gateway at checkout.

How can I track my order?

Once your order is dispatched, we send you a tracking link by email and message. Use it to follow your parcel. If you have not received it within 10 days of placing your order, write to us with your order number through our contact page, and we will check the status for you.

Can I change or cancel my order after placing it?

You can request a change of size or address, or a cancellation, before your order is dispatched. Please write to us through our contact page with your order number as soon as possible. If your order has already been dispatched, you can still request a return or an exchange under our Return and Exchange Policy.

What is your return and exchange policy?

You can request a return or an exchange within 7 days of delivery. The product should be unused and in its original condition, as described in our policy. To begin, send us your order number and the product name through the contact page, and we will guide you through the steps. Full conditions are in our Return and Exchange Policy.

What should I do if my order arrives damaged or incorrect?

We are sorry if this happens. Please write to us through our contact page within 10 days of delivery, with your order number and clear photos of the product and the packaging. After checking the details, we will arrange a replacement or a refund, as set out in our Return and Exchange Policy.

How should I care for my clothes?

Always read the care label on the garment first. As a general guide, wash dark and bright colours separately, use a mild detergent, avoid harsh scrubbing on prints and embroidery, and dry in the shade so the colour lasts longer. Iron on the reverse side at a temperature suited to the fabric. The same advice applies to our dresses, kurtas and night wear, and gathered or tiered styles keep their shape best with a gentle wash.

Do you deliver all over India?

We currently deliver across India only. International shipping is not available at the moment. You can check whether we deliver to your pincode at checkout, and our Shipping and Delivery Policy has the latest information.