Refund policy

We want you to love what you order from Fuchsia Women. If something is not right, here is how our return and exchange process works.

Return Window

You may request a return or exchange within 7 days of delivery. We cannot accept requests made after this period.

Conditions for Return or Exchange

To be eligible, the item must be:

  • Unused, unwashed and unworn

  • In its original condition with all tags attached

  • Returned in its original packaging, where possible

Items that are damaged, altered or show signs of wear will not be accepted for return or exchange. All products on our Site are eligible for return or exchange, subject to these conditions.

How to Request a Return or Exchange

To start a return or exchange, contact us at info@fuchsia.com within 7 days of delivery. Please share your order number and the reason for your request. Our team will guide you through the next steps.

Return Shipping

The cost of shipping a returned item back to us is borne by the customer. This does not apply to damaged, defective or incorrect items, which are covered in section 8 below.

Refunds

Once we receive and inspect your returned item, we will let you know whether your refund has been approved. Approved refunds are processed within 7 to 15 days. Refunds for prepaid orders are made to the original payment method. For Cash on Delivery orders, we will ask for your bank account or UPI details so that we can send the refund to you.

Exchanges

If you need a different size or colour, we will process an exchange where stock is available. If the item you want is out of stock, we will offer you a refund instead.

Order Cancellations

Orders can be cancelled within 24 hours of being placed, as long as they have not been shipped. Please see our Terms and Conditions for details.

Damaged, Defective or Incorrect Items

If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery and send photos of the product. We will arrange a replacement or refund at no additional cost to you, including the cost of returning the item.

Contact Us

For any questions about returns or exchanges, contact us at info@fuchsia.com .